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PRESS RELEASE

Merchant Advisory Group Website Launches

Member association sees engagement double with site redesign

Baltimore, MD (December 11, 2020)–Astriata today announced the launch of the redesigned website for the Merchant Advisory Group (MAG), a Minnesota-based organization that represents 165 of the largest U.S. merchants. MAG’s mission is to drive positive change and innovation in the payments industry through collaboration, education, and advocacy.

MAG’s primary goal was to improve the user experience of their website with a redesign and an updated implementation of the Sitefinity content management system. Astriata conducted usability testing with members of MAG’s primary audiences using UserHappy™. The results helped guide the strategy for the design of the user interface and user experience. The improved user experience is critical in efficiently delivering important information about the latest in the payments industry, providing access to learning opportunities, offering information about the next conference, and giving members opportunities to become engaged. The value of membership is communicated and supported by the website.

Astriata implemented the latest version of Sitefinity. We were able to seamlessly integrate iMIS, the association management software, and incorporate a Drupal calendar. Astriata also created web services that enabled MAG to launch a mobile app. After thoroughly testing the website and training MAG staff, the website launched in December 2020.

Merchant Advisory Group website redesign

Aline Lin, the CEO and Creative Director of Astriata, commented, “With a steady focus on the user experience and implementing design thinking in our process, we were able to re-imagine how the user could access information they need. We also wanted to take a different approach from the all-too-common large photos on home pages, and use illustrations and design elements to convey the spirit of MAG. The customized technical functionality from Sitefinity ensured the website offered a seamless member journey.” See the results at MAG’s website.


Astriata

Astriata is an award-winning creative agency serving clients in the association, healthcare, nonprofit, higher-education, and government sectors. Our focus is on creating better customer and user experiences by taking a holistic approach to the online ecosystem. From branding and web design and development to CMS implementation and print and digital marketing, we validate our strategy through usability testing on our proprietary platform, UserHappy™. Our design is informed by these insights and combined with customized technology to deliver a guided and effective user experience. Astriata balances design, human insights, and data to transform your website into a powerful marketing tool. With locations in Baltimore and Bethesda, Maryland, and clients located throughout the United States, Astriata is designated as a woman-owned, minority-owned small business. Visit us at www.astriata.com.